ThermoFisher

Kestone played a pivotal role in Thermofisher’s lead management strategy through tele-outreach by identifying leads and assigning them to the respective sales team in their portal. We had a dedicated Divisional SPOC overseeing each division’s lead validation and managing the entire process from identification to sales closure.​

​Kestone ensured transparency and efficiency by delivering a weekly lead management dashboard to Thermofisher, enabling them to track progress. Additionally, we provided a timely TAT report, crucial for monitoring leads that require closure within 5 days.

Kestone’s responsibilities extend to managing Thermofisher’s toll-free numbers from sources such as Indiamart and their website, as well as maintaining Thermofisher’s lead portal for seamless lead updates and assignments.